The role of the Business Technology professional continues to evolve as technology advances and expectations now encompass a wide range of skills and responsibilities. These duties may include providing training and orientation to new staff, supporting all aspects of management, conducting research, and learning and operating new technologies and software. Today's business professional serves as an information clearinghouse; manages projects, meetings and schedules; organizes and maintains paper and electronic records; and produces a wide array of written and oral communications. Technology skills are essential in this career, including the utilization of software such as: word processing, spreadsheets, databases, presentations, desktop publishing, project management, webpage support, and graphics programs.
Student Learning Outcomes
Business Technology graduates are prepared to:
- Provide high level administrative support by conducting research, preparing statistical reports, and handling information requests.
- Perform support functions related to preparing correspondence, customer service, scheduling, data entry, organizing and prioritizing.
- Apply business software programs at a specialist level.
- Utilize emerging physical and virtual technologies in the workplace.
- Demonstrate communication, collaboration, ethical, legal, and critical thinking skills.
Constantly evolving technologies allow for lifelong learning and continued professional development and advancement. According to O-Net Online, a partner with jobcenter.usa.gov, office and administrative support positions are categorized as a "bright outlook" occupation. These job opportunities are expected to grow rapidly in the next several years with large numbers of job openings and new and emerging responsibilities. Job titles include:
Administrative Assistant, Administrative Supervisor, Administrative Technician, Clerk Typist, Customer Service Manager, Department Secretary, Desktop Publishing Specialist, Executive Assistant, Human Resources Coordinator, Information Clerk, Legal Assistant, Medical Office Assistant, Office Assistant, Office Coordinator, Office Manager, Project Coordinator, Receptionist, Sales Support Specialist, Software Specialist and Team Leader.
The Occupational Outlook Handbook, www.bls.gov/oco, states that the overall employment in this field is expected to grow 12 percent from 2010 to 2020.
Typical Program of Study
To assist students in determining the sequence of courses they might take to complete their educational goal, the proposed program of study is provided. A student's final program of study will be influenced by factors such as placement test scores, prior college experiences, course availability, transfer requirements, program admission requirements, and special areas of interest. A student intending to major in this program must consult with his/her advisor prior to any academic planning and registration.
Associate of Applied Science