As technology continues to expand in businesses and offices, the role of office personnel has evolved to include a wide range of new responsibilities. These new duties include providing training and orientation to new staff, conducting research on the Internet and operating new technologies and software. Office personnel serve as an information clearinghouse for a business; schedule appointments; provide information to internal and external customers; organize and maintain paper and electronic files; manage projects; and produce written documents. They use personal computers to run spreadsheet, word processing, database management, desktop publishing, and graphics programs.
Student Learning Outcomes
Business Technology graduates are prepared to:
- Demonstrate technological knowledge and skills using numerous software and database programs and conducting online research.
- Exhibit customer skills and general communication skills including writing and speaking clearly, interpreting nonverbal cues, and using teamwork.
- Perform and coordinate the administrative activities of an office to ensure that information is collected and disseminated to staff and clients through the management of records.
- Use ethics and critical thinking skills to analyze problems, evaluate solutions, organize information and use time effectively.
According to Occupational Outlook Handbook, www.bls.gov/oco, the fastest growing occupations will be service-oriented. Desktop publishing specialists, legal specialists, medical office specialists, and administrative positions are listed as careers with growing opportunities. Workers in these fields will need technical skills to be flexible and to adapt to new situations. Entry-level positions frequently serve as stepping-stones to jobs with more responsibilities. Careers available in this area include administrative assistants, medical and legal office assistants, paralegals, desktop publishing specialists, and office supervisors.
Paralegal students must achieve satisfactory scores on a keyboarding test and reading and writing assessments prior to enrolling in paralegal courses.
Typical Program of Study
To assist students in determining the sequence of courses they might take to complete their educational goal, the proposed program of study is provided. A student’s final program of study will be influenced by factors such as placement test scores, prior college experiences, course availability, transfer requirements, program admission requirements, and special areas of interest. A student intending to major in this program must consult with his/her adviser prior to any academic planning and registering.
Associate of Applied Science